iPhone 12 Pro Back Glass Repair Vienna
The glossy rear glass of your iPhone 12 Pro has cracked or shattered — often right over the MagSafe ring after a flat-edge drop on the stainless steel frame — and sharp splinters now catch on your hand or your case? The back is bonded to the chassis with the MagSafe coil underneath, so it's a precise job, but the phone is far from done. Reparo replaces the iPhone 12 Pro back glass in Vienna for EUR 149, MagSafe kept, usually in about 2 hours with a 6-month warranty.
iPhone 12 Pro Back Glass Repair — Price & Service
- Cracked rear glass laser-separated and replaced
- Colour-matched glass to your iPhone 12 Pro finish
- MagSafe magnet ring and coil kept working
- 6-month warranty on the repair & labour
- Turnaround: usually about 2 hours
- Pickup service in Vienna or send-in
Diagnostic check EUR 25 — waived if you go ahead with the repair. Fixed price confirmed before we start.
When does the iPhone 12 Pro need back glass repair?
- The rear glass is cracked, chipped or shattered after a drop
- Loose splinters catch on your hand, pocket or case
- A spider-web crack is spreading across the back panel
- The glass over the MagSafe ring or the triple-camera bump is damaged
- MagSafe accessories no longer snap on cleanly or wireless charging drops
- You want it sealed again before dust and moisture get in
The iPhone 12 Pro has a glossy glass back set into a stainless steel frame, with the MagSafe magnet array and wireless-charging coil just underneath. Unlike the screen, the rear glass is bonded to the chassis, so it can't simply be peeled off — it's laser-separated and a colour-matched replacement is fitted with the MagSafe hardware protected. Leaving it cracked risks cuts and lets moisture reach the internals. See the full iPhone 12 Pro repair overview.
How the iPhone 12 Pro back glass repair works
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Book and hand over
Book online or call. We collect the iPhone 12 Pro with the Vienna pickup service — no shop visit needed, even with loose splinters.
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Assess the damage
We confirm the crack is the rear glass only and check the MagSafe ring, coil and triple-camera bump underneath. Diagnostic check EUR 25 — waived once you approve.
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Laser-separate & fit new glass
The broken glass is laser-separated from the stainless steel frame, residue is cleaned off, and a colour-matched replacement is bonded in with the MagSafe ring and coil intact.
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Test & return
We check MagSafe snap-on and wireless charging and confirm a clean, sealed finish, then return the iPhone 12 Pro with a 6-month warranty.
Outside Vienna? Post the iPhone 12 Pro to us insured from anywhere in Austria — we replace the back glass and ship it back, usually within 1–3 business days, with free return shipping.
iPhone 12 Pro back glass repair — is it worth it?
A cracked back is more than cosmetic on a Pro: splinters cut, an open crack lets dust and moisture inside, and a damaged rear knocks money off resale. At EUR 149 a back glass repair restores the finish, keeps MagSafe and your data, and protects the value — far below the cost of a replacement iPhone 12 Pro.
- EUR 149 — fixed price
- Colour-matched glass, sealed finish
- MagSafe kept, all your data intact
- 6-month warranty
- Done in about 2 hours
- Splinters cut fingers and snag cases
- Dust and moisture creep inside
- MagSafe accessories sit unevenly
- A used 12 Pro in Vienna runs EUR 340–430
If the camera lens glass over the triple cameras is also cracked, that's a separate, cheaper fix — ask us and we'll combine it so you only pay for what's actually broken.
Which back glass does Reparo fit on the iPhone 12 Pro?
We fit a colour-matched rear glass made for the iPhone 12 Pro's glossy finish, bonded to the stainless steel frame after the old glass is laser-separated and the residue is cleaned away. The MagSafe magnet ring and wireless-charging coil are kept in place so MagSafe accessories and wireless charging keep working, and the panel is sealed to maintain the phone's water resistance. Every back glass repair carries a 6-month warranty on the part and the labour.
iPhone 12 Pro back glass repair cost and process in Vienna
An iPhone 12 Pro back glass repair costs EUR 149 and takes around 2 hours. The rear glass is laminated to the stainless steel chassis with strong adhesive, so unlike the screen it can't just be unclipped — it has to be carefully separated, which is why a back glass repair is a specialist job rather than a quick swap. As the first Pro with MagSafe, the coil under the glass needs extra care during the cut.
We use a laser separator to lift the broken glass from the frame without harming the MagSafe ring, wireless-charging coil or triple-camera bump underneath. A colour-matched replacement is then bonded and sealed, so the finish and the water resistance are restored together.
Is the iPhone 12 Pro back glass repair different from the screen?
Yes. The screen is a clip-in bonded assembly, while the rear glass is laminated to the stainless steel frame and needs laser separation. They're separate repairs at separate prices — a cracked back doesn't mean the screen needs touching.
Will MagSafe still work after the back glass repair?
Yes. The MagSafe magnet ring and wireless-charging coil sit under the glass, and we keep them in place during the repair, so MagSafe accessories snap on and wireless charging works exactly as before. Browse our wider iPhone repair services for other models.
iPhone 12 Pro back glass repair — frequently asked questions
How much does an iPhone 12 Pro back glass repair cost?
The iPhone 12 Pro back glass repair is EUR 149 — a fixed price including the colour-matched glass, fitting and a 6-month warranty. The EUR 25 diagnostic check is waived once you go ahead with the repair.
Why does iPhone 12 Pro back glass repair cost more than a quick swap?
The rear glass is bonded to the stainless steel frame over the MagSafe coil, so it has to be laser-separated rather than unclipped. That precision work, plus the colour-matched glass and reseal, is what the EUR 149 covers.
Will MagSafe still work after the repair?
Yes. The MagSafe magnet ring and wireless-charging coil stay in place during the repair, so MagSafe accessories snap on and wireless charging works just as before.
How long does the back glass repair take?
Usually about 2 hours. With our Vienna pickup service the iPhone 12 Pro is often back the same day; a send-in from elsewhere in Austria takes 1–3 business days.
Can you match my iPhone 12 Pro colour?
Yes. We fit a replacement glass matched to your iPhone 12 Pro's finish — Graphite, Silver, Gold or Pacific Blue — so the back looks original again.
My back glass is cracked but the phone works — should I wait?
Better not. Splinters can cut you and an open crack lets dust and moisture inside, which can lead to a bigger fault. Repairing it sooner keeps the Pro sealed and protected.
Does back glass repair affect the screen or my data?
No. The rear glass is a separate part from the screen, and the repair never touches internal storage — your photos, ProRAW shots, apps and settings stay exactly as they are.
Does the repair restore water resistance?
Yes. We reseal the rear glass to the frame on reassembly, so the iPhone 12 Pro keeps its IP68 splash and water resistance after the back glass is replaced.
The camera lens glass is cracked too — is that included?
That's a separate, cheaper repair from the rear panel. If both are cracked we combine them in one visit and you only pay for each part that's actually broken.
Can I just drop my iPhone 12 Pro off at your shop?
No — Reparo has no walk-in. You book an appointment and we collect the iPhone 12 Pro by pickup service in Vienna, or you post it in. Nothing is dropped off at a counter.
How does the Vienna pickup service work?
Book a slot, we collect the iPhone 12 Pro at home or work in Vienna, replace the back glass and deliver it back. Pickup & delivery starts at EUR 7.90 by district.
Can I send the iPhone 12 Pro in from outside Vienna?
Yes. Book, pack it carefully and ship insured from anywhere in Austria. We replace the back glass and return it within 1–3 business days, with free return shipping.
Is there a warranty on the back glass repair?
Yes. Reparo gives a 6-month warranty on the back glass repair and the labour. If the new glass lifts or fails within that time, we put it right free.
Will a third-party back glass repair void my Apple warranty?
A third-party repair generally ends Apple's manufacturer warranty, which on a 2020 iPhone 12 Pro has usually expired. In return you get Reparo's own 6-month warranty.
The back cracked after my iPhone 12 Pro got wet — one repair?
Possibly two. The glass we replace, but moisture inside needs a separate diagnosis (EUR 25, waived on repair) — see our iPhone 12 Pro water damage repair.
Fix your iPhone 12 Pro back glass in Vienna — EUR 149
Fixed price, colour-matched glass laser-separated and bonded, MagSafe kept, sealed finish, 6-month warranty, done in about 2 hours. Pickup service in Vienna. Diagnostic check waived on repair.