Vienna — English-Speaking Repair Shop

Phone & PlayStation Repair Vienna — in English

iPhone screen cracked, Samsung battery weak or PS5 with no HDMI signal? Reparo is Vienna's English-speaking repair workshop for smartphones, tablets and PlayStation — express in 2–3 hours, 6-month warranty.

Workshop in Vienna 1020

No long shipping detours — same-city repair

Express in 2–3 hours

Most repairs finished the same working day

6-month warranty

On every replacement part and our labour

Pickup & send-in

Vienna pickup + insured mail-in Austria-wide

Which device needs repairing?

Every major brand we handle in Vienna — including the ones other shops turn down.

PlayStation Specialist Service

PS5 Repair Vienna — the most common faults

PS5 and PS4 console repair in Vienna: HDMI port, overheating cleaning, disc drive and controller drift — express, no detour to a Sony service centre.

Most common fault HDMI port repair from €89
Thermal issue Overheating cleaning from €49
Mechanical fault Disc drive repair from €79

Popular repairs

The most common faults — straight to the right repair page.

What's wrong with your device?

The faults we fix most often — usually on the same day.

Cracked screen / broken display

A drop, a crack, black spots or no picture at all. Screen replacement starts at €39 depending on model and part quality.

Phone won't charge

Lint-blocked charging port, bent pins or a charging IC issue — we identify the cause and replace exactly what's needed.

Battery drains fast

After 12–18 months capacity drops noticeably. A new cell brings back a full day of runtime — battery replacement from €49.

Phone won't turn on

Dead after a fall or liquid contact? We test the mainboard, battery and display step by step before quoting.

Camera blurry or not working

Cracked rear camera lens or a faulty module. We separate the two precisely so you pay only for what actually needs replacing.

PS5 no picture / HDMI broken

The PS5 HDMI port is the most common console fault. Repair from €89, often finished the same day at our Vienna workshop.

Why repair instead of buying new?

up to 80 %

cheaper than buying a new device of the same class

0

data loss — your photos, contacts and apps stay where they are

2–3 h

turnaround for the most common faults, same working day

Rule of thumb: if the repair costs less than 50 % of the device's current market value, it is almost always worth it. We give you an honest recommendation — even when buying new is the smarter call.

How your repair works

Simple, transparent, no hidden fees.

1

Pick brand & fault

Choose your device above — the exact price appears on the model page.

2

Book online or call

Online in under a minute or a quick phone call. We confirm immediately.

3

Pickup or send-in

Vienna pickup at your door or insured mail-in from anywhere in Austria.

4

Done with 6-month warranty

Repaired in 2–3 hours and returned with warranty on parts and labour.

Transparent prices — no surprises

All prices include installation, replacement part and 6-month warranty.

Device Screen repair Battery swap Charging port
iPhone 15 Profrom €180€65€80
iPhone 15from €110€60€70
Samsung Galaxy S24from €199€89€69
Google Pixel 9 Pro€189€69€69
Xiaomi 14T Pro€169€79€79
PS5 (all models)HDMI from €89Cleaning from €49Disc drive from €79

What our customers say

Over 87 reviews — average 4.9 out of 5 stars.

★★★★★

"Got my iPhone 15 Pro screen replaced in under an hour and the whole team spoke perfect English. By far the smoothest repair experience I've had in Vienna."

Matthias K. Vienna, February 2025
★★★★★

"Dropped my Xiaomi 14T Pro in a sink full of water. Reparo rescued both the phone and all the photos. Fair price, clear explanation, no upsell — exactly what an expat needs."

Sarah M. Vienna, January 2025
★★★★★

"PS5 had no picture for weeks. One hour at Reparo and the HDMI port was fully working again. Highly recommend — even handled my English questions about the warranty."

David H. Vienna, March 2025

Phone & PS5 repair in Vienna — for every brand

Reparo is Vienna's English-speaking repair workshop, based in 1020 Leopoldstadt and specialising in fast smartphone, tablet and PlayStation repairs at transparent prices. We work on iPhone, Samsung Galaxy, Xiaomi, Redmi, POCO, Google Pixel, Fairphone, OnePlus, Huawei, Honor, Nothing Phone, Oppo and Realme — plus PS4 and PS5 consoles. Especially for brands many Vienna shops refuse (Fairphone, Nothing Phone, post-ban Huawei), we're one of the few specialists with genuine parts inventory on site.

If you live outside Vienna — Salzburg, Graz, Linz, Innsbruck, Klagenfurt, Bregenz or anywhere else in Austria — our insured send-in service handles the rest: ship your device, we diagnose and quote, repair on approval, return it to your door. Diagnosis is €25 and waived as soon as you proceed with the repair. No hidden return-shipping fees.

In Vienna we also offer a pickup & delivery service to all 23 districts. Call us or book online and we'll tell you straight away whether your model and fault can be repaired and what it costs. Vienna's international community — UN City staff, OPEC delegates, embassies, Vienna International School families, exchange students and tourists — relies on Reparo for English-speaking phone repair in Vienna.

Frequently asked questions about phone & PS5 repair in Vienna

How much does phone repair cost in Vienna?
It depends on brand, model and fault. Screen replacement starts at €39, battery replacement at €49, charging port at €39. The exact price for your device is shown on its model page — transparent, no hidden fees. Diagnosis is €25 and waived once you proceed with the repair.
How much does PS5 repair cost in Vienna?
The PS5 HDMI port is the most common fault and starts at €89. Overheating cleaning costs from €49, disc drive repair from €79, controller stick drift from €39. All PS5 prices are listed on the PS5 repair page.
How long does a phone repair take?
Most standard repairs — screen replacement, battery swap, charging port — are done in 2–3 hours, same working day. More complex jobs like water damage or board-level repairs can take longer. You get a clear time estimate before we begin.
Do you speak English at the shop?
Yes — every part of the process runs in English, from the first call to the final handover. Reparo is Vienna's English-speaking phone repair specialist, used regularly by expats, diplomats, UN/OPEC staff and Vienna International School families.
Which smartphone brands does Reparo repair?
Apple iPhone, Samsung Galaxy, Xiaomi, Redmi, POCO, Google Pixel, Fairphone, Nothing Phone, OnePlus, Huawei, Honor, Oppo and Realme. We're particularly strong on brands that many other shops in Vienna refuse to handle.
Will I lose my data during the repair?
No — for a standard screen or battery swap your data is untouched. We never access your storage. For water damage we recommend a backup first, because data integrity in that scenario cannot be guaranteed 100 %.
Is there a warranty on the repair?
Yes — 6 months on every replacement part and our labour. If anything goes wrong with the repaired component in that window, we re-inspect free of charge and fix it.
Can I send my phone in from outside Vienna?
Yes. Customers across Austria can mail in their phone or PS5. Diagnosis is €25 (waived on repair), you get a binding quote before we open anything, and the return is insured. Perfect for Salzburg, Graz, Linz, Innsbruck and the rest of Austria.
Do you also repair water damage?
Yes — but speed matters. The earlier the device reaches us, the higher the chance of full recovery. After liquid contact: don't switch on, don't try to charge. Corrosion starts within hours and accelerates sharply after the first day.
What's the difference between aftermarket and original screens?
Original Apple, Samsung or Pixel displays match the factory model on colour, brightness and touch response. Aftermarket high-copy displays cost less but can show small deviations. We explain both options upfront so you can choose what fits.
Is it worth repairing or should I just buy a new phone?
Rule of thumb: if the repair costs less than 50 % of the current device value, it almost always pays off. For newer iPhones, Samsung flagships and the PS5 this is nearly always the case. We tell you honestly if a new purchase makes more sense.
Can I just walk in without an appointment?
Reparo is appointment-based — no walk-in service. With an appointment we can guarantee the right part is on the bench and that you don't wait around. Online booking takes less than a minute, or call us.
How does the Vienna pickup service work?
For Vienna addresses we collect the device from your home or office, repair it at our workshop in 1020 Leopoldstadt and return it to you — often the same day for standard jobs. Just call to arrange a slot.
Do you repair tablets and iPads too?
Yes — alongside phones we handle iPads and a wide range of Android tablets. The most frequent tablet jobs are screen replacement, battery swap and charging port. Get in touch with your exact model and we'll quote.
How do I get to the workshop?
Reparo is at Dr.-Natterer-Gasse 4a/Top 57, 1020 Vienna (Leopoldstadt) — close to the Prater. The workshop is appointment-only, so book a time first. For most customers the pickup or send-in service is faster.

Reparo — your English-speaking repair service in Vienna

  • Address: Dr.-Natterer-Gasse 4a/Top 57, 1020 Vienna, Austria
  • Phone: +43 677 62801426
  • Email: info@reparo-wien.at
  • Opening hours: Monday–Friday 08:30–18:30 · Weekend closed

Device broken? We'll fix it — fast, fair, transparent.

Phone & PS5 repair in Vienna · Express in 2–3 hours · 6-month warranty