Fairphone 2 Charging Port Repair Vienna
Does your Fairphone 2 only charge when you hold the cable in a certain position? Or does it not charge at all anymore? A faulty charging port is a classic wear-and-tear issue on the FP2 — we replace the part in Vienna for 49 € and give you a 6-month warranty. Pickup service or send-in available.
Typical symptoms of a faulty charging port on the Fairphone 2
The Fairphone 2 uses a Micro-USB connector. After many plug cycles, contacts can wear out or bend due to dirt and mechanical pressure. These problems are typical:
- Device only charges when the cable is held at a certain angle
- Charging keeps cutting out or does not start at all
- Port wobbles when plugging in and no longer sits firmly
- Charging does not work even though cable and adapter are fine
- Device no longer recognises the USB connection for data transfer
How the Fairphone 2 charging port repair works
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Send in via pickup service or post You register your device by phone or online. We pick it up at your place in Vienna or you send it in by post from anywhere in Austria. A walk-in on site is not possible.
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Diagnostic check 25 € — waived on repair We check whether the fault really lies with the charging port or whether the cable, battery or board is affected. You get the result communicated transparently. The 25 € are fully credited when you place a repair order.
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Replace the port — clean and precise The Fairphone 2 is opened, the faulty charging port is desoldered or removed, a compatible replacement part is fitted and all connections are secured. The bracket is also checked for a firm seat.
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Charging test and USB function check We test several charging cycles, check the USB connection for a stable contact and verify that the plug sits cleanly. Only then does the device go back to you.
Spare part: Micro-USB charging port for Fairphone 2
The Fairphone 2 charges via Micro-USB. This older format is mechanically more prone to wear than USB-C, as it wears out faster with frequent plugging. For the replacement we use compatible Micro-USB ports, which we check for a firm seat and reliable charging function.
When is a replacement absolutely necessary?
If the Fairphone 2 no longer charges reliably, acting quickly makes sense — a permanently empty battery can cause additional damage. A port replacement for 49 € is significantly cheaper than a new device and noticeably extends the lifespan of the device.
Diagnostic check 25 € — waived on repair order. No double charge.
Why choose Reparo for the Fairphone 2 charging port?
Frequently asked questions about the Fairphone 2 charging port repair
How much does the charging port repair cost on the Fairphone 2?
The charging port repair on the Fairphone 2 costs 49 € with us as a fixed price — including the replacement part and all labour. This price applies without hidden surcharges.
How long does the charging port repair take?
The port replacement usually takes 45–60 minutes with us, as the part is carefully fitted and then tested several times for charging function.
Can I drop off the Fairphone 2 in person?
No, we do not offer a walk-in service. The device can reach us via pickup service in Vienna or by post from anywhere in Austria. Registration is done by phone or online appointment booking.
Will my data be lost when the charging port is replaced?
No, when replacing the charging port no data on the device is touched. Your content stays fully intact. A backup before sending it in is still a good habit.
What does the diagnostic check cost if I am not sure whether the port is faulty?
The diagnostic check costs 25 €. If we carry out the repair afterwards, this amount is fully waived — you only pay the repair price of 49 €.
Could the charging problem also be the cable or power adapter?
Yes, that is possible. During the diagnosis we also test the cable and power adapter before we start the repair. If the problem lies elsewhere, we tell you transparently.
Which connector is built into the Fairphone 2?
The Fairphone 2 uses a Micro-USB connector. This format is mechanically more prone to wear than USB-C and wears out earlier with frequent plugging. A replacement after several years of intensive use is therefore normal.
Is there a warranty on the new charging port?
Yes, we give 6 months warranty on the fitted charging port and the entire repair service. If a charging problem occurs again within this period, we take a look at it free of charge.
Is a repair on the Fairphone 2 still worth it?
If the device otherwise works well, a charging port repair for 49 € absolutely makes sense. A comparable device costs many times more when bought new — and you keep all the data, apps and settings you have built up over time.
Can I also send the device in from Lower Austria?
Yes, our send-in service covers all of Austria — including Lower Austria, Upper Austria, Styria and all other federal states. Simply send it in by post, we repair it and send it back.
What happens if further damage is discovered when opening the device?
We inform you immediately and obtain your consent before any further work is carried out. You always decide yourself what gets repaired and what does not.
Can dirt in the charging port cause the problem?
Yes, dust particles or lint in the port can prevent charging. During the diagnosis we clean the port first and check whether there is mechanical damage or whether dirt is the problem.
Do you use original or compatible replacement ports?
We use tested compatible Micro-USB ports, as original spare parts for the FP2 are no longer regularly available. The parts are checked for fit and quality before we install them.
How long does shipping take if I send the device in?
The processing time after the device arrives is usually 1–2 working days. Plus the shipping route there and back, you should plan for around 3–5 working days. We let you know when your device is ready.
How do I register my device for the Vienna pickup service?
Call us on +43 677 62801426 or book an appointment directly through our website. We arrange a suitable time for the pickup at your place in Vienna.
Fairphone 2 not charging anymore? We solve it.
Fixed price 49 €, pickup service Vienna, send-in Austria-wide — 6 months warranty.