iPhone 12 Pro Camera Repair Vienna
The 2x telephoto on your iPhone 12 Pro won't focus, the camera app freezes on a black screen, or portrait depth and night mode have stopped working since a drop? The Pro's triple camera with its LiDAR scanner is the reason you chose it — a failed module is worth a proper repair, not a write-off. Reparo repairs the iPhone 12 Pro camera in Vienna for EUR 89, ProRAW kept, usually in 1–2 hours with a 6-month warranty.
iPhone 12 Pro Camera Repair — Price & Service
- Wide, ultrawide, 2x telephoto or LiDAR module replaced
- Front TrueDepth camera repaired where it's the fault
- ProRAW and ProRes stay enabled after the swap
- 6-month warranty on the repair & labour
- Turnaround: usually 1–2 hours
- Pickup service in Vienna or send-in
Diagnostic check EUR 25 — waived if you go ahead with the repair. Price confirmed before we start.
When does the iPhone 12 Pro need a camera repair?
- The 2x telephoto won't focus or zoom shots come out soft
- The camera app opens to a black screen or freezes
- Portrait mode or night mode no longer locks depth correctly
- Autofocus hunts back and forth and won't settle
- A rattle from the camera bump after a drop (loose stabiliser)
- The ultrawide is soft or dead while the main lens still works
The iPhone 12 Pro has a triple 12 MP system — the main wide, a 12 MP ultrawide and a 2x telephoto — plus a LiDAR scanner for fast low-light focus and AR depth. A drop on the camera bump can knock the telephoto or LiDAR out of alignment, and the whole module assembly is replaced as one. ProRAW and ProRes are tied to the A14 chip, not the module, so they stay enabled. (No 48 MP sensor here — that arrived with the 14 Pro.) See the full iPhone 12 Pro repair overview.
How the iPhone 12 Pro camera repair works
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Book and hand over
Book online or call. We collect the iPhone 12 Pro with the Vienna pickup service from home or work — no shop trip to fit in.
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Identify the faulty lens
We test the wide, ultrawide, 2x telephoto, LiDAR and the front TrueDepth camera, and rule out a software glitch or a smeared lens cover. Diagnostic check EUR 25 — waived once you approve.
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Fit the replacement module
The faulty rear module comes out and a tested triple-camera assembly goes in, calibrated so autofocus, stabilisation, LiDAR and Apple's image processing behave correctly.
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Photo test & return
We shoot stills, portrait and zoom across every lens and check LiDAR, then return the iPhone 12 Pro with a 6-month warranty.
Outside Vienna? Post the iPhone 12 Pro to us insured from anywhere in Austria — we replace the camera and ship it back, usually within 1–3 business days, with free return shipping.
iPhone 12 Pro camera repair — is it worth it?
The triple camera is the headline of the 12 Pro — telephoto reach, ProRAW and LiDAR-assisted portraits — and a dead lens takes that away. At EUR 89 a replacement module restores it fully and keeps your data and ProRAW shots, far below the cost of a used 12 Pro just to get a working camera back.
- EUR 89 — fixed price
- Telephoto and LiDAR working again
- ProRAW and ProRes stay enabled
- 6-month warranty
- Done in 1–2 hours
- Out-of-warranty Pro camera service costs far more
- Often quoted as a whole-unit swap
- A used 12 Pro in Vienna runs EUR 340–430
- Data has to be migrated
If only the protective lens glass over a camera is cracked while the photos are otherwise sharp, you may not need a full module — ask us and we'll point you to the cheaper camera glass repair instead.
Which camera module does Reparo fit into the iPhone 12 Pro?
Depending on the fault we fit a tested replacement for the 12 MP wide, the 12 MP ultrawide, the 2x telephoto or the LiDAR-equipped module, plus the front TrueDepth camera where that's the fault — each matched to the iPhone 12 Pro and calibrated so autofocus, stabilisation, LiDAR depth and Apple's image processing behave normally. The rear lenses share one assembly, so it is replaced as one. iOS may show a non-genuine-part notice; the module still works fully once calibrated, and ProRAW and ProRes remain available. Every camera repair carries a 6-month warranty on the part and the labour.
iPhone 12 Pro camera repair cost and process in Vienna
An iPhone 12 Pro camera repair costs EUR 89 and is usually finished in 1–2 hours. The triple system is more complex than a standard iPhone 12: a wide, an ultrawide, a 2x telephoto and a LiDAR scanner share one module assembly, and a drop on the camera bump can knock the telephoto or stabiliser out of alignment — once that happens, no iOS update brings sharp photos back.
Drops are the most common cause: an impact can damage the OIS or the LiDAR emitter, which then rattles, blurs or breaks portrait depth. App crashes that survive a restart and an iOS update also point to hardware rather than a glitch. Because the lenses share one assembly, a single failed telephoto means the module is replaced as a whole.
Will ProRAW and ProRes still work after the camera repair?
Yes. ProRAW and ProRes are driven by the A14 Bionic, not by the camera module itself, so they stay fully enabled after a calibrated module swap. The replacement restores the optics and the chip handles the rest.
Does the iPhone 12 Pro have a 48 MP camera?
No. The 12 Pro has a triple 12 MP system (wide, ultrawide and 2x telephoto) plus LiDAR. The 48 MP main sensor arrived with the 14 Pro, so there's no 48 MP module to repair here. Browse our wider iPhone repair services for other models.
iPhone 12 Pro camera repair — frequently asked questions
How much does an iPhone 12 Pro camera repair cost?
The iPhone 12 Pro camera repair is EUR 89 — a fixed price including the replacement triple-camera module, fitting, calibration and a 6-month warranty. The EUR 25 diagnostic check is waived once you go ahead.
The 2x telephoto failed — is only that lens replaced?
On the 12 Pro the rear lenses share one assembly, so even a single failed telephoto means the whole triple-camera module is replaced (EUR 89). Sub-component swaps aren't commercially viable on this generation.
Will ProRAW and ProRes still work after the repair?
Yes. ProRAW and ProRes are tied to the A14 Bionic, not the camera module, so they stay enabled after a calibrated module swap. The repair restores the optics and the chip handles the rest.
Does the iPhone 12 Pro have a 48 MP camera?
No — the 12 Pro has a triple 12 MP system (wide, ultrawide and 2x telephoto) plus LiDAR. The 48 MP main sensor arrived with the 14 Pro, so there's no 48 MP module to repair here.
Will LiDAR still work after the camera repair?
Yes. The LiDAR scanner is part of the rear assembly we replace and calibrate, so fast low-light focus and AR depth work as before once fitted.
How long does the camera repair take?
Usually 1–2 hours. With our Vienna pickup service the iPhone 12 Pro is often back the same day; a send-in from elsewhere in Austria takes 1–3 business days.
My camera app keeps crashing — is that hardware?
If it still crashes after a restart and an iOS update, it's almost always a hardware fault in the module. The diagnosis confirms it before we quote a replacement.
Will iOS show a warning about the replaced camera?
iOS may display a non-genuine-part notice in Settings after a camera swap, but the module works fully once we calibrate it, and ProRAW stays available. It's an information message, not a fault.
My lens glass is cracked but photos look okay — do I need a full repair?
Not necessarily. If only the outer lens glass over a camera is cracked and the image is fine, a cheaper camera glass repair may be enough. We point you to the right option during the diagnosis.
Can I just drop my iPhone 12 Pro off at your shop?
No — Reparo has no walk-in. You book an appointment and we collect the iPhone 12 Pro by pickup service in Vienna, or you post it in. Nothing is dropped off at a counter.
How does the Vienna pickup service work?
Book a slot, we collect the iPhone 12 Pro at home or work in Vienna, repair the camera and deliver it back. Pickup & delivery starts at EUR 7.90 by district.
Can I send the iPhone 12 Pro in from outside Vienna?
Yes. Book, pack it carefully and ship insured from anywhere in Austria. We replace the camera and return it within 1–3 business days, with free return shipping.
Is there a warranty on the camera repair?
Yes. Reparo gives a 6-month warranty on the camera repair and the labour. If the replaced module develops a fault within that time, we fix it free.
Will I lose my data during the camera repair?
No. The camera is a hardware module separate from internal storage, so all your photos, ProRAW shots, apps and settings remain exactly as they were.
The camera failed after my iPhone 12 Pro got wet — can you repair it?
Possibly, but it needs a separate diagnosis (EUR 25, waived on repair). Moisture can corrode camera connectors — see our iPhone 12 Pro water damage repair.
Fix your iPhone 12 Pro camera in Vienna — EUR 89
Fixed price, triple-camera module fitted and calibrated, telephoto and LiDAR restored, ProRAW kept, 6-month warranty, done in 1–2 hours. Pickup service in Vienna. Diagnostic check waived on repair.