Samsung Galaxy S20 Back Cover Repair Vienna

Replacing the Galaxy S20 back cover costs €139 fixed price at Reparo in Vienna. Included in the price: the original or OEM back cover replacement part (glass), new adhesive strips for the IP68 frame, the Qi coil checked, calibration and 6 months warranty. The diagnostic (25 EUR) is waived on a repair order.

The Galaxy S20 back is a material compromise of hardness and weight - a glass back with chemical hardening (Gorilla Glass Victus or similar). The glass withstands everyday scratches, but with impact falls onto edges it still breaks. Typical triggers: a fall from the trouser pocket onto tiles, an edge on a kerb, pressure from objects shifting in the car. A replacement is usually faster and cheaper than a new purchase.

Most common on the Galaxy S20: a broken glass back or spiderweb pattern from the impact point. Sometimes the camera lens in the back has broken too - then we replace it as part of the back cover replacement or check the camera sensor separately. Every symptom is recorded precisely in the diagnosis before spare parts are ordered.

With cracks only in the rear glass, replacing the back cover unit including the adhesive frame is usually enough. But if the fall also hit the camera module, the Qi coil or the frame, we check these components in the diagnosis (25 EUR, waived on repair) and give you a clear quote before we work. On the Galaxy S20: we install nothing that is not necessary.

No. Unlike the battery replacement, with the back we go into the device from the rear - the display stays completely untouched. We heat the adhesive frame to 70-80 °C with a special heating mat, loosen the faulty glass with flat carbon spudgers and bond the new replacement part. Your Galaxy S20 screen stays as it was.

Yes. With every back cover replacement we renew the complete IP68 adhesive frame all around. After professional installation your Galaxy S20 again reaches the same water and dust protection as from the factory - brief immersion up to 1.5 m depth, 30 minutes. We generally advise against active diving or swimming after housing interventions.

Yes. The Qi charging coil of the Galaxy S20 sits directly behind the back - during the replacement we re-insert the coil and then check whether charging works at the original speed. If the coil was damaged by the fall, it is replaced separately (cost after diagnosis). Without additional damage, wireless charging is the same after the replacement as before.

The pure working time on the Galaxy S20 is around 60-90 minutes. The total turnaround is 1-2 working days, because the new adhesive frame needs about 30 minutes of curing time before the device can be delivered again. We keep spare parts in stock for the most common Samsung models; for special colours 1 working day for procurement may be added.

Yes. For the Galaxy S20 our courier drives to all 23 Vienna districts from Monday to Friday. You book a pickup window online (9-18), we pick up the device at your home or office and deliver it back after 1-2 working days. Courier costs are included in the €139 fixed price - no extra fee.

Yes. Customers from Graz, Salzburg, Linz, Innsbruck, Bregenz, Klagenfurt or St. Pölten send the Galaxy S20 in insured by post. After booking we send shipping instructions, after the replacement the device goes back insured. Diagnostic 25 EUR (waived on repair), all other costs included in the fixed price of €139.

Reparo has no customer access on site in Vienna. The two options for the Galaxy S20 back cover replacement: pickup service by our courier (within Vienna, included) or insured send-in service (from all of Austria). Both variants have the same fixed price of €139.

No. We only work on the housing - the mainboard, storage, SIM card and Samsung account are not disconnected. Photos, apps, Wi-Fi passwords and settings stay fully intact. We still recommend a Samsung cloud backup before every repair (included, 5 minutes via the Samsung account settings).

We fit high-quality OEM back covers that match the original Samsung parts in colour, material and fit. Original service pack parts are only available through authorised Samsung service centres. For certain special colours of the Galaxy S20 we check availability of the replacement part in advance - standard colours in stock.

Six months on material and installation. If the new replacement part comes loose from the frame in that time or shows manufacturing cracks, we replace it included. Not covered: new drop damage, water damage from improper use or mechanical impact on the new glass. The warranty is valid across Austria.

Yes. A used Galaxy S20 with an intact back costs considerably more on the market than the replacement for €139. On top of that comes the effort: data migration, new setup, lost 2FA tokens. The replacement keeps the device looking like new - and the Galaxy S20 hardware works on for years. A new purchase only pays off if several components are faulty at the same time.