Fairphone 5 Camera Repair Vienna
The Fairphone 5 comes with a 50 MP triple-camera system — one of the biggest leaps over the Fairphone 4. If one of these cameras produces blurry images, the autofocus gets stuck or a lens stays black after a drop, we repair it in Vienna. At a fixed price, without data loss.
Possible defects on the Fairphone 5 triple camera
The Fairphone 5 triple-camera system consists of a main camera, an ultra-wide camera and a front camera. Each of them can be damaged differently. Typical problems we help with:
- Main camera delivers blurry photos — autofocus no longer responds reliably
- Camera app shows a black screen when opened
- Camera glass scratched or cracked after a drop — image quality suffers
- Ultra-wide lens no longer works or shows distortions
- Front camera for video calls or selfies failed
The Fairphone 5 triple-camera system is more demanding than the one in its predecessor. During the diagnosis we systematically check every single camera and determine the exact type of defect before we begin the repair.
How the Fairphone 5 camera repair works
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Send in or pickup service Vienna You send your Fairphone 5 in by post or have it collected through our pickup service in Vienna. We confirm receipt and start the inspection right away.
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Systematic camera diagnosis We test the main, ultra-wide and front camera separately, checking autofocus, flash and image sharpness. This way we determine exactly which module or which glass is affected. The diagnosis costs 25 EUR and is waived on a repair order.
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Targeted module replacement We replace only the defective camera module — not the entire camera system. On the Fairphone 5, the modular design allows a clean, targeted intervention without unnecessary disassembly.
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Image quality test of all cameras After installation, we test all three cameras thoroughly — sharpness, colour reproduction, autofocus and video quality. The device only goes back once all cameras work flawlessly.
Spare parts for the Fairphone 5 triple camera
The Fairphone 5 features a 50 MP main camera system — a clear improvement over the 48 MP of the Fairphone 4. We use tested modules that are matched to the image-processing requirements of the Fairphone 5.
Module or camera glass — what needs to be replaced?
If only the protective glass over the camera module is damaged, a glass replacement is often enough. If the module itself is defective, we replace it completely. We always recommend the gentlest and most cost-effective option — after a transparent diagnosis.
No walk-in possible — pickup service Vienna or send-in by post (Austria-wide).
Frequently asked questions about the Fairphone 5 camera repair
How much does the camera repair on the Fairphone 5 cost?
The camera repair on the Fairphone 5 costs 99 EUR — flat rate, including the camera module and installation work. If only the camera glass needs to be replaced, the price may differ — we clarify that transparently after the diagnosis.
How long does the camera repair on the Fairphone 5 take?
The installation takes 45 to 60 minutes. Including shipping, your Fairphone 5 is usually back with you within one to two working days.
Does the Fairphone 5 repair cover the main, ultra-wide or front camera?
We repair all three cameras of the triple-camera system. During the diagnosis we determine which module is affected and replace only that one in a targeted way.
Can only the camera glass be replaced on the Fairphone 5?
Yes, if only the protective glass is damaged and the camera module still works, a cheaper glass replacement is often enough. We clarify this during the diagnosis and recommend the gentlest option.
How much does the diagnosis on the Fairphone 5 cost?
The diagnosis costs 25 EUR and is fully waived on a repair order. So you either pay 25 EUR for the diagnosis or 99 EUR for the complete repair — never both together.
Is any data lost during the camera module replacement?
No, the camera module replacement does not touch any stored photos, apps or settings. Still, we recommend a recent backup before you send the device in.
Can I drop off the Fairphone 5 in person?
We do not have an open customer counter. You can send the device in by post or use our pickup service in Vienna — we come directly to you.
How can I send the Fairphone 5 in?
You pack the device securely with padding and send it in by post. After the repair and payment we send it back — possible Austria-wide.
Is there a warranty on the camera repair?
Yes, 6 months warranty on the camera module and the repair service. If a fault caused by our work occurs within this time, we fix it free of charge.
Is the camera repair on the Fairphone 5 worth it?
The Fairphone 5 costs around 600–700 EUR new. A camera repair for 99 EUR is significantly cheaper than buying new — and you keep the device with guaranteed updates until 2033. That is a clear decision for sustainability and economy.
What happens if the camera still does not work after the module replacement?
In that case we check the plug connection and the mainboard. Within the 6 months warranty, such a case is reworked free of charge — no further costs for you.
Does the Fairphone 5's IP55 protection affect the camera repair?
The Fairphone 5 has IP55 protection against dust and water splashes. After a camera module replacement this protection is still mechanically in place, provided all seals are set correctly. We pay attention to this during the repair.
Does the camera repair on the Fairphone 5 differ from the one on the Fairphone 4?
Yes, the Fairphone 5 has a triple-camera system with a 50 MP main camera, while the Fairphone 4 has a dual system with 48 MP. The modules are not interchangeable. The repair on the Fairphone 5 therefore costs 99 EUR instead of 89 EUR on the Fairphone 4.
Can a drop damage all three cameras at once?
As a rule, only one camera module is directly affected by a drop. The front camera is usually independent. During the diagnosis we test all three cameras so that nothing is overlooked.
Can I order other repairs on the Fairphone 5 at the same time?
Yes, several defects can be handled in one go. Besides the camera, on the Fairphone 5 we also repair the battery, screen, charging port, back cover and speaker.
Fairphone 5 camera broken? We repair the triple system.
Pickup service Vienna or send-in Austria-wide — 99 EUR, 6 months warranty, fast handling.