ThinkPad T14 Repair Vienna

From €149 for the complete panel, including the labour and six months of warranty. A matte office panel is the cheapest case; a touch version or a higher-resolution panel from a better-specified T14 sits above it. Tell us what you see, cracks, lines, blotches or a dead backlight, and read out the machine type from the sticker. The binding figure follows the 25 EUR check, which is waived on repair.

From €149, covering the cell, the fitting, a calibration cycle, disposal of the old pack and six months of warranty. The T14 is one of the friendlier machines here because the cell is screwed in rather than glued into a pocket, so the bench time is short. Around fifty watt-hours go back in, and after the swap we show you the measured capacity and the cycle count.

Yes, because the red TrackPoint is part of the keyboard unit rather than a separate component. Whether single keys bounce, a whole row has gone silent or the pointer no longer moves, we renew the complete deck from €99. ThinkPad keyboards are built to be serviced and usually come out cleanly. If liquid reached the deck we check the board underneath as well, since a fresh deck over a corroded board fails twice.

The charging path, before anything else. We measure your adapter under load, test both USB-C ports separately and look at the charge light beside the socket, because a dark light means no power is arriving at all. Then comes the cell, which can be flat enough to refuse a boot while still blinking. Only after those two do we go to the mainboard, and the 25 EUR check separates the three.

It needs acting on rather than panicking about. An ageing cell produces gas and expands, and the pressure pushes the cover outward, which is why the machine rocks and the touchpad only clicks at its edge. Please take it off the charger and stop carrying it compressed inside a full bag. A swollen pack is removed rather than watched, and it should not travel by post, so ring us and we arrange collection.

Switch it off immediately, unplug the charger and leave it off. Do not press the power button to test it, because every attempt drives current through a wet board. Stand it upside down over a towel so liquid runs out instead of down into the board. Skip the rice and the hairdryer. Then bring it in quickly: sugar and acid keep eating the traces daily, and an early clean starts at €99.

All of them, from the first generation of 2020 through to the fifth of 2024, in both the Intel and the AMD variants, and the thinner T14s alongside them. The predecessors T470, T480, T480s and T490 are equally welcome. What we need from you is the four-character machine type from the sticker on the underside, because the generation decides the panel connector and the battery shape.

Some accessories carry over, but the parts that matter do not. The panel connector, the battery shape and the keyboard mounting all changed across the T14 generations, so a part that physically fits is not automatically the right one. We order against your machine type rather than against the model name, which is why we ask for the four-character code instead of the year you bought it.

Six months on the fitted part and on the labour, valid across Austria including machines that reached us by post. If the same fault returns inside that window without a new fall or a fresh spill, we put it right at no cost to you. Fresh damage afterwards is not covered, as everywhere. Your remaining Lenovo warranty on the other components is unaffected by work we carry out.

We measure rather than guess: the adapter under load, both charging ports, the cell capacity and cycle count, the panel against an external monitor, and the temperatures under load if the fan is the complaint. You then get one binding figure before anything is opened further. The 25 EUR comes off the invoice as soon as you approve a repair. With liquid damage the diagnosis is 49 EUR.

We fit parts built to Lenovo factory specification for your exact machine type, matching resolution, capacity, connector and keyboard layout. Genuine parts from Lenovo's own service channel go to authorised partners, and we state that plainly instead of claiming an origin we do not have. Nameless components without a datasheet never go into a customer machine, and we tell you the source on request before you agree.

Yes. For screen, battery, keyboard, touchpad and charging socket work the drive is never removed, so your files, your domain login and your company configuration stay exactly as they are. Nothing is reimaged and no setting is reset. A current backup is still sensible before hardware work. Only with severe board damage or liquid inside can nobody promise a clean outcome in advance.

You book a slot, our driver collects the machine from your flat or your office reception, and the same driver brings it back after the repair. The zone price is €14.90, €17.90 or €18.90 depending on the district and already covers both journeys. If nobody can be present, name a colleague or the reception desk. Please send the charger along, since testing your adapter is one of our first measurements.

From anywhere in Austria, with insured return shipping already inside the price. Shut it down, wrap it in bubble wrap and use a firm box with five centimetres of padding on every side. Add a note with your name, number, the machine type from the sticker and what the fault looks like, and include the charger if the machine will not start. We ring you with the price before any work.

Yes, at a slot you book in advance, in the 22nd district. There is no shop counter with opening hours to walk into, because working by appointment is what guarantees somebody is there and your machine goes onto the bench immediately. The address comes with your confirmation. Coming in person is optional: the courier inside Vienna and the post from anywhere reach the same workshop and the same prices.